Voyara Leads

Voyara Leads

Lead Replacement Policy

Our Lead Replacement Guarantee

We stand behind the quality of the travel inquiries we deliver. If a lead you receive is determined to be invalid or does not meet the agreed lead criteria, we will replace it at no additional cost.

A lead qualifies for replacement if:

  • The contact information is invalid or clearly non-existent
  • The phone number or email address is unusable
  • The lead is clearly fake, spam, or fraudulent
  • The lead is a duplicate of a previously delivered lead
  • The inquiry does not meet the agreed-upon targeting or qualification criteria
  • The traveler did not actually submit a travel inquiry

A lead does not qualify for replacement if:

  • The traveler does not respond to calls, texts, or emails
  • The traveler decides not to book
  • The traveler books with another advisor
  • The traveler’s budget or trip changes
  • The advisor is unable to reach the traveler after reasonable follow-up
  • The advisor does not successfully convert the lead into a client

How to Request a Replacement

If you believe a lead is invalid, contact us within 7 days of receiving the lead and provide the lead’s name and the reason for the replacement request.

We’ll review the lead and, if it meets the replacement criteria, provide a replacement lead at no additional cost.

Our Goal

Our goal is to provide you with genuine travelers who are interested in planning a trip. The replacement guarantee protects you against invalid or improperly qualified leads, while allowing you to focus on what matters: turning genuine travel inquiries into clients.